The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary |
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| La langue : Francaise - English |
| Filformat : E-Book |
| Date de publication : 2006-09-01 |
| Les éditeurs : Joseph Michelli |
| Disponibilité: en stock |
| évaluations: |
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How did Starbucks turn a cup of coffee into a worldwide business phenomenon? With unique access to Starbucks personnel and resources, Joseph Michelli isolated the 5 key leadership principles that transformed an ordinary idea into an extraordinary experience. Principle 1: Make It Your Own; Principle 2: Everything Matters; Principle 3: Surprise and Delight
The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary: Joseph Michelli, Dick Hill, McGraw-Hill Education: Livres Passer au contenu principal Essayez Prime
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (eBook) Livres À Lire Nouveaux Livres L'expérience Du Client Expérience Utilisateur Tutoriels Livres Recommandés Entreprise
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. Joseph Michelli. $29.89 . Starting a Business? The Keys to Success or How Not to Fail. K. MacKillop. $7.19 . Sales Management. Brian Tracy. $3.99 . Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification.
The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's 'most admired' companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the 'partners'-and the special experience they create for each customer.
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The Starbucks Experience:5 Principles for Turning Ordinary into Extraordinary. McGraw-Hill. ^ Michelli, Joseph. The New Gold Standard: 5 Leadership Principles for Creating Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company. McGraw-Hill. ^ Yokoyama, John; Michelli, Joseph.
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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary. de Joseph Michelli. Couverture rigide | Anglais | 5 octobre 2006. 27,40 $ en ligne. 34,95 $ prix courant. rabais 21 % En stock en ligne. En vente en magasin. ajouter au panier.
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Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 2010, vol. 53, no 1, p. 59-68 • MICHELLI, Joseph A. The Starbucks experience: 5 principles for turning ordinary into extraordinary. New York : McGraw-Hill, 2007. • RAMASWAMY, Venkat et GOUILLART, Francis. Building the co-creative enterprise.
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